December 25, 2020
Telehealth’s Top Benefits for Patients and Healthcare Providers
Telehealth is making it easier for patients to connect with healthcare professionals. Read on to discover 7 benefits of digital care for patients and providers.
Evolving technology has made it easier to receive healthcare through telehealth. For patients, it’s convenient, provides better access to health care services (especially for those in remote regions or where doctor’s offices are limited), and has little to no wait times for medical attention.
For healthcare providers, it means less pressure on services, lower costs, and improved patient wellbeing. Let’s take a closer look at how telehealth benefits both patients and providers alike.
What is Telehealth?
Telehealth is an umbrella term for any healthcare service provided remotely. These range from doctor consultations and counseling sessions to group exercise classes and Remote Patient Monitoring (RPM).
Telemedicine is a subset of telehealth. It’s entirely focused on clinical services. Like telehealth, it’s all done remotely via digital devices. Telemedicine has proven especially useful in Chronic Care Management (CCM) during the pandemic: CCM patients have been able to continue their health programs without stepping inside a doctor’s office and putting themselves at risk of contracting COVID-19.
What Are the Benefits of Telehealth?
From meaningful lifestyle changes to a more efficient workflow for practices, the benefits of telehealth are huge and varied. Here are 7 of its biggest advantages.
1. A Progressive New Business Model
Clinicians tend to work from brick-and-mortar locations. Telehealth allows them to reach more patients during hours that are convenient for them. It also allows clinicians to provide different treatments for a range of different illnesses to patients who can receive care from the comfort of their own home.
An article in mHealthIntelligence notes that “Specialists are now finding that they can launch their own telehealth platform to consumers, offering their services online much like a banker, real estate agent or another business person.”
Telehealth offers patients a brand new care model for a range of illnesses and patient feedback demonstrates that it works (Image Source).
2. It Helps Patients Help Themselves
Teaching patients how to care for themselves helps them feel empowered, proactive, and is an important part of managing chronic health conditions. Remote Patient Monitoring (RPM) gives practitioners a way to coach patients and provide impactful care while keeping costs down.
3. It Improves Accessibility
Patients in rural areas often struggle to access the healthcare they need. Meanwhile, those with unique conditions, or combinations of conditions, often struggle to find the specialists qualified to best help them. Telehealth transcends physical barriers allowing patients and practitioners in different cities to connect, with no travel required.
4. It Improves Clinical Workflows and Increases Practice Efficiency
Telehealth can improve efficiency by storing patient data in one secure place where it can be accessed by all practitioners working with that patient. This means if that patient works with multiple practitioners, each one will know exactly what’s been discussed between the patient and other specialists, helping ensure treatment is cohesive and streamlined.
Telehealth can also capture and store more information more easily, helping with decision-making and diagnosis because nothing slips through the cracks or is lost. Information is more available, and more detailed, which improves workflows and efficiency. In fact, the Medical Group Management Association (MGMA) reports that some of the US’s top-performing practices use telehealth tools, providing real-world proof of the benefits.
5. It Cuts Patient Costs
Finding the right healthcare solution is often an expensive and time-consuming task. With telehealth, the patient has the doctor beamed into their living room via their laptop or another device. This saves the patient money in travel, time off work, and childcare costs—something that’s especially helpful for those who live in rural areas and have to make long journeys. It also benefits chronic illness sufferers, who often have to make multiple trips to clinics and hospitals.
Removing the burden and stress of travel also raises the chances of patients making needed appointments and engaging with doctors. According to one survey, 40% of patients said they would skip treatment because of the burden of travel.
6. It Boosts Practice Revenue
With no travel for patients or practitioners, telehealth makes healthcare more practical and less time-consuming. Telehealth also allows physicians to speak to patients with extended hours and bill for phone calls that would otherwise be uncompensated. Meanwhile, patients enjoy having access to new care options, improving retention, and keeping satisfaction rates high.
7. Patients Love It
Patient satisfaction is one of the biggest advantages of telehealth. Satisfaction rates are consistently high: in one survey, 99% of telehealth patients were satisfied with the care they received. High satisfaction rates mean patients are more likely to engage with their care program, improving their quality of life over the long-term.
From chat consultations to symptom-checking wearables, telemedicine is a booming industry and experts are saying its growth has been long overdue.
“This crisis has supercharged interest and opportunity in telehealth on both the patient side and the provider side,” said Dr. Ryan Arnold, an orthopedic surgeon at OrthoNebraska. “I feel like this is accelerating a trend that was going to happen regardless. And it’s going to be here to stay on the back end.”
How Can ChronWell Help?
ChronWell offers a range of remote healthcare services designed to bring patients and practitioners together. Our solutions include telemedicine, Chronic Care Management, and Remote Patient Monitoring services for those with chronic conditions that need ongoing care and management.
Through a range of devices, services, and wearables, patients can connect with professionals remotely and work towards better health easily and effectively.
If you’d like to find out more about digital healthcare solutions for chronic conditions, speak to one of our experts today.
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